Terms & Conditions
Registration for courses & trainings
Registration for a course or training is binding. After the registration, a confirmation of registration will be sent. With the confirmation of registration, a place is bindingly reserved for the course participant.
Payment of fees
For private sessions:
A booking is only confirmed once payment has been received.
For courses and trainings:
The registration confirmation is also the invoice. The payment date stated on the invoice is binding. In the case of last-minute registrations, the course fees can also be paid in cash on site. Non-payment of the course fee does not count as cancellation. A payment after the course is not possible. Payment plans are individual and all details are visible on the contracts.
Cancellations
For private sessions, cancellations made within 48 hours of the appointment will incur a 50% fee.
For courses and trainings, a cancellation involves administrative effort, and the participant’s place has been reserved and could not be filled further.
This will be charged with a fee for events/courses:
Cancellation up to 30 days before the start of the event: 25% of the course fee
Cancellation less than 30 days before the start of the event: 50% of the course fee
In the event of a no-show: 100% of the event fee
Cancellation after start of the event: no waiver or refund of the event fee
This will be charged with a fee for trainings:
Cancellation up to 30 days before the first payment: no costs
Cancellation less than 30 days before the first payment: 25% of the course fee
In the event of a no-show: 100% of the course fee
Cancellation after start of the training: no waiver or refund of the course fee
Should we have to cancel a course or a training from our side, the payment you have made for it will be fully refunded to you.
Liability
Participation in courses, trainings and private sessions is voluntary. You bear full responsibility for yourself and your actions inside and outside the course/training/private session. Use of the venues is at your own risk. We cannot be held liable for theft or loss of items. You will be responsible for any damage caused and indemnify the organisers, the course leader and the hosts at the venues from all liability claims.
Event exclusion
We reserve the right to exclude participants from a course/training/private session for good cause. In the following cases, the full course/training/private session fee is owed, i.e. there will be neither a proportional refund nor a waiver of the course/training/private session fee:
- Course/training/private session exclusion due to non-payment of the fee
- Serious cases, e.g. defamation, harassment, inebriation
Obligation of participant
The participant undertakes to maintain the strictest discretion towards third parties with regard to all information about the organisation, persons and events which are brought up in the course/training/private session. The participant has a stable mental capacity. The participant must inform the course instructor of any exceptional circumstances (severe mental or physical illnesses/restrictions, medication) before the start of the course/training/private session.
Severability clause
Should individual provisions of these T&Cs be wholly or partially void and/or ineffective, the validity and/or effectiveness of the remaining provisions or parts of such provisions shall remain unaffected. The invalid and/or ineffective provisions shall be replaced by provisions that come as close as possible in economic terms to the meaning and purpose of the invalid and/or ineffective provisions in a legally effective manner. The same shall apply in the event of any loopholes in these T&Cs.
These Terms & Conditions apply to all of our offers.
Date: 22 October 2021